Privacy Statement

I-WEB Group respects your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our customer. This privacy statement discloses the privacy practices for this site: I-WEB Group.
We do not rent our mailing list to 3rd parties.

We only send email and snail mail to those who have elected to receive it from us or our partners.

If we find that any account with us is being used for the purpose of sending spam, we take action to shut it down as soon as possible.

Since domain name registration information is available to the public, anyone can access it through “whois” searches. At times our customers may have been included within these searches. However, the spam they received does not in any way come from I-WEB Group.

We will never give any information about you to others without your express permission. Our site uses forms in which you give us contact information (like your name, address, and email address) so you can place orders, request information and support, and make product suggestions. We use your customer information only when it will be important for us to contact you regarding functionality changes to our products, our web site, new I-WEB Group services, and special offers we think you'll find valuable. If you would rather not receive this information, please see the "Updating Your Information" section below on how to change your preferences.

We use information gathered about you from our site for statistics (for example your IP address) to help diagnose problems with our server, and to administer our Web site. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information.

Our site uses cookies to keep track of your shopping cart and receipts. We use cookies to identify you so you don't have to login each time you visit our site.

This site also contains links to other sites. Unfortunately I-WEB Group is not responsible for the privacy practices or the content of such Web sites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Please view our Secure Ordering page for further details.

Updating Your Information
As a customer of I-WEB Group, you may alter your customer information or opt-out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your customer information. You may send an email to info@i-webgroup.com.

You may send mail to I-WEB Group at the following postal address:

I-WEB Group
C.-v.-Ossietzky Str. 212
09127 Chemnitz
Germany

You may call us at: +62 81238 77677

Sending Emails

We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links, as on our "About I-WEB Group" page, to allow you to contact us directly. We strive to promptly reply to your messages.

The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will only be shared with third parties with your explicit permission.

Only If We Have To

As stated previously in this policy, we will never give out your information without your permission. The only exceptions to this are, when we are required by law, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site.

Changes In Our Practices

If we change our information handling practices or other privacy aspects, we will post those changes on this privacy statement.

Service Provider

We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Contest

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. I-WEB Group will automatically send the friend a one-time email inviting them to visit the site. I-WEB Group stores this information for the sole purpose of sending this one-time email. The friend may contact I-WEB Group at info@i-webgroup.com to request the removal of this information from our database.

Contacting the Web Site

If you have any questions about our privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

I-WEB Group
C.-v.-Ossietzky Str. 212
09127 Chemnitz
Germany
info@i-webgroup.com

Thank you for your business.

Sincerely,
I-WEB Group